101 Business Operations jobs in India

Hi! We're Charcoal.

The world is filled with primitive, dull products that don’t add much value to our lives. A desk is just a surface to hold things up or an article of clothing is just a surface on our skin. We're changing that by leveraging great design and engineering to unlock the potential of these everyday products that have remained stagnant for centuries.

Check out our products here -

Our latest product:

-

Job Summary

About the Role:

We’re hiring a Business Operations (Biz Ops) professional to help streamline and scale how our company runs. You’ll work closely with leadership to build and manage the core systems that power everything from procurement and inventory to logistics and order fulfilment. This is a high-impact role where you’ll handle both strategy and execution, making the business more efficient and ready for growth in new markets.

Key Responsibilities:

• Create and maintain project documentation to ensure clear communication across teams.
• Manage and track inventory in collaboration with supply chain and warehouse partners.
• Track all team tasks and operational projects using JIRA .
• Lead and support ERP implementation for seamless data management and process automation.
• Build and automate the procurement process , working directly with vendors and manufacturers.
• Draft, maintain, and enforce Standard Operating Procedures (SOPs) to standardize workflows.
• Manage order fulfilment , ensuring fast, accurate, and cost-effective delivery to customers.
• Set up and optimize logistics and distribution channels in new countries , including documentation and compliance.
• Handle HSN code classification , import/export documentation , and tracking import duties to ensure smooth cross-border operations.
• Support legal, compliance, and IP-related tasks , working with external consultants as needed.
• Monitor and report key business metrics to leadership, improving processes and identifying cost-saving opportunities.
• Execute special projects and time-sensitive initiatives that are critical to business growth.

Required Skills & Experience:

• 1–2 years of experience in Biz Ops, operations management, supply chain, consulting, or related roles.
• Strong knowledge of procurement, logistics, inventory management , and order fulfilment .
• Familiarity with HSN codes , import/export duties , and cross-border logistics .
• Exposure to ERP systems , JIRA , and process automation tools .
• Excellent organizational and communication skills, especially in documentation and SOP creation.
• Strong analytical ability with comfort in Google Sheets / Excel .
• High ownership mentality with a track record of solving problems independently.

Nice to Have:

• Experience in consumer products, hardware, or lifestyle brands .
• Exposure to legal, compliance, or IP workflows .
• Prior work with startup or fast-growth companies , ideally in international operations.

Who You Are:

• A systems builder who loves improving operations and removing inefficiencies.
• Action-oriented and proactive, with a bias for execution over perfection.
• Comfortable managing complex, cross-functional projects .

Someone who believes operations are the engine of company growth , not just backend support.

About the Role

The Business Operations Associate will be responsible for coordinating various aspects of video recording sessions, ensuring smooth communication between teams, and managing logistics and quality control.

Responsibilities

Session Coordination:

• Coordinate with speakers, editors, and POCs for scheduled recordings.
• Ensure session flow and timelines are followed as per the shoot plan.

Documentation & Tracking:

• Maintain detailed tracking sheets for video recordings, edits, and reviews.
• Update status of each session: Recorded, Editing, QC, Final Link, etc.

Communication Bridge:

• Act as a communication bridge between the studio team, the content team, and the stakeholders.
• Collect edit points and feedback from POCs/speakers, and ensure proper updates are made to the editors.

Logistics Support:

• Assist in arranging studio equipment, confirming speaker availability, and organizing session resources.
• Need to travel to multiple locations to set up studios in the speaker locations.
• Track petty cash usage, raise requests for purchases, and travel bookings (if needed).

Quality & Review Management:

• Ensure every video has been reviewed, edited, and uploaded properly.
• Help schedule review calls and gather final approvals before upload.

Daily Reporting:

• Submit daily updates on studio activities, including sessions recorded, pending, edited, and reviewed.
• Share updates with team leads and relevant stakeholders through sheets or dashboards.

Backup & Uploads:

• Ensure video files are backed up properly in Google Drive/AWS and linked to the master tracking sheet.
• Support with AWS S3 link uploads and thumbnail confirmation.

Job Title: Business Manager – Bengaluru Location: VETLAB – All Vet Diagnostic Solutions Pvt. Department: Business Operations / Veterinary Diagnostics
br> The Business Manager – Bengaluru will be responsible for developing and managing veterinary diagnostics business in the Bengaluru region. The role involves establishing relationships with veterinary clinics, hospitals, pet NGOs, and other institutions to promote VETLAB’s diagnostic services. The manager will also coordinate operations, oversee the field sample collection team, and ensure high service standards and revenue growth.
Business Development & Client Management
Educate veterinarians and staff on available tests, sample logistics, turnaround time, and online reporting systems.
Organise CMEs, camps, and promotional drives in collaboration with local clinics and NGOs.
Explore partnerships with academic institutions, municipal authorities, and animal welfare organizations.

Operations & Team Coordination
Supervise and manage a team of sample collection field executives (field boys), ensuring timely and safe transport of samples to the lab.
Monitor quality and compliance of sample handling and ensure minimal errors.
Revenue & Performance Monitoring
Achieve monthly business targets for test volumes and revenues.
Monitor performance metrics, client satisfaction, and operational efficiency.
Provide regular business reports, competitor updates, and client feedback to the central office.

Marketing & Promotions
Support branding initiatives and campaigns in Bengaluru city.
Distribute promotional materials, digital content, and offers to the target audience.
Build a local network of influencers and advocates within the veterinary community.

Qualifications & Experience:
Graduate/Postgraduate in Veterinary Science, Life Sciences, or Business Management.
Minimum1–2 years of experience in veterinary pharma, diagnostics, or healthcare marketing. < r> Prior experience in the Bengaluru veterinary ecosystem is preferred.
Experience in team handling and field coordination is a plus.
Proficiency in MS Office, CRM tools, and mobile communication.

Travel: Local travel across Bengaluru city
Timing: Full-time (Monday to Saturday)

Job Title: Business Manager – Bengaluru Location: VETLAB – All Vet Diagnostic Solutions Pvt. Department: Business Operations / Veterinary Diagnostics
br> The Business Manager – Bengaluru will be responsible for developing and managing veterinary diagnostics business in the Bengaluru region. The role involves establishing relationships with veterinary clinics, hospitals, pet NGOs, and other institutions to promote VETLAB’s diagnostic services. The manager will also coordinate operations, oversee the field sample collection team, and ensure high service standards and revenue growth.
Business Development & Client Management
Educate veterinarians and staff on available tests, sample logistics, turnaround time, and online reporting systems.
Organise CMEs, camps, and promotional drives in collaboration with local clinics and NGOs.
Explore partnerships with academic institutions, municipal authorities, and animal welfare organizations.

Operations & Team Coordination
Supervise and manage a team of sample collection field executives (field boys), ensuring timely and safe transport of samples to the lab.
Monitor quality and compliance of sample handling and ensure minimal errors.
Revenue & Performance Monitoring
Achieve monthly business targets for test volumes and revenues.
Monitor performance metrics, client satisfaction, and operational efficiency.
Provide regular business reports, competitor updates, and client feedback to the central office.

Marketing & Promotions
Support branding initiatives and campaigns in Bengaluru city.
Distribute promotional materials, digital content, and offers to the target audience.
Build a local network of influencers and advocates within the veterinary community.

Qualifications & Experience:
Graduate/Postgraduate in Veterinary Science, Life Sciences, or Business Management.
Minimum1–2 years of experience in veterinary pharma, diagnostics, or healthcare marketing. < r> Prior experience in the Bengaluru veterinary ecosystem is preferred.
Experience in team handling and field coordination is a plus.
Proficiency in MS Office, CRM tools, and mobile communication.

Travel: Local travel across Bengaluru city
Timing: Full-time (Monday to Saturday)

Job Summary: We are looking for a detail-oriented and Business Operations Specialist will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client satisfaction. This role involves cross-functional collaboration with Sales, Technical, and Partner teams, both domestic and international.What you’ll be responsible for?Customer Success:Coordinate end-to-end client onboarding by gathering information and technical requirements, provisioning accounts, and ensuring seamless internal coordination for a smooth customer experience.Provide support to customers during account configuration, assisting in issue resolution to ensure successful integration and traffic initiation.Monitor traffic post-onboarding to analyse performance trends and provide early-stage support.Traffic Assurance:Track monthly traffic targets received from the internal stakeholders and by breaking them into weekly and daily target, ensure to monitor and achieve the targets.Telco Coordination :Coordinate with telecom operators and connectivity partners for additional capacities and to get RFPs.Work closely with telco account managers to follow up and resolve long-pending technical, commercial, or operational issues in a timely manner.Reports & Analytics:Publishing daily performance reports of clients for review, routing deviations.Monitor the traffic from the customers, identify and analyse the reasons for traffic growth or dip and highlight with the sales team for corrective action.Identifying potential and publishing the opportunities.Collaboration:Work closely with other departments, including development, sales, and quality assurance to ensure a seamless customer experience.Process Improvement:Identify opportunities for process improvement and contribute to enhancing the efficiency of the support team.Documentation:Create and maintain detailed and accurate documentation of SOP’s for regular operations.What you’d have?Bachelor’s/Master’s degree.Must have Hands on Experience/Knowledge on CPaaS, A2P SMS, RCS with Routing.Minimum 4+ years if experience in the job offered or in a related role.Must have knowledge in SQL, advanced excel and power point presentation.Customer Success & Business Operations experience.Able to communicate both on a technical and non-technical level.Exceptional interpersonal, verbal, written communication skills and good customer handling capabilities.Possess excellent presentation skills and proficiency at making one on one and group Presentation.Good in understanding business numbers and sharp in analysing and predicting trends.Be passionate and able to work in a fast-paced environment.Process, ITIL-V4 and certification related to business operations is plus.Why join us?Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.

ResponsibilitiesClient Operations & Account ManagementTake ownership of day-to-day operations for assigned enterprise accounts, ensuring smooth execution of all client deliverables.Act as a primary point of contact for key clients, building strong, trust-based relationships and addressing needs in a timely, professional manner.Gather, document, and track client requirements, enhancement requests, and delivery expectations; collaborate with relevant internal teams to ensure accurate execution as per defined processes.Maintain well-organized and up-to-date records of client communications, project updates, and task progress using the designated tracking tools and platforms.Oversee quality control for client assets and data, ensuring all materials meet specified standards before delivery.Manage consistent communication with clients through calls, emails, and documentation, while also summarizing key discussion points and action items from meetings.Email Campaign ManagementPlan, build, and execute HTML email campaigns tailored to client and audience requirements. (Prior experience in HTML email creation is preferred and will be an advantage.)Leverage internal tools and training resources to manage campaign workflows efficiently.Cross-Functional CollaborationServe as a central coordinator between multiple internal teams to ensure alignment on priorities, timelines, and deliverables.Monitor task progress and proactively address any delays or blockers to maintain delivery commitments.Product Knowledge & Process ImprovementStay informed about the latest features and updates to the Indee platform to better support clients and internal teams.Identify recurring issues or bottlenecks in operational workflows and recommend enhancements to tools and processes to improve speed, consistency, and reliability.Key RequirementsExcellent Communication: Strong written and verbal skills, with the ability to engage confidently with senior stakeholders at companies like Amazon, Paramount, and Netflix.Technical Proficiency:Advanced Excel skills for data analysis, reporting, and automation.Familiarity with HTML email creation (preferred), image editing tools, CRM platforms, and Google Workspace.High Attention to Detail: Precision in documentation, communication, and project execution is essential.Flexible Work Hours: Primarily aligned with IST, with the ability to transition to PST hours when required, especially during peak periods from August to December, to ensure uninterrupted client support.QualificationsEducation: Bachelor's degree in any disciplineExperience: 2–5 years in client servicing, business operations, or related functions

Core Responsibilities:As a Business Operations Analyst, the job with us would primarily involve managing deliveries and being thego-to SPOC for all things operational. Your key responsibilities will include:• Creating client deliverables, documentation, and quality control to ensure that all deliveries are executionready.• Liaising with business teams to provide operational support and communicate the status of campaigns,technical issues, launch delays, delivery issues, etc.• Conducting competitive industry research periodically and will identify opportunities to improve productefficiency and drive business growth.• Facilitating the upload and maintenance of our suite of apps and coordinating with cross - functional teams toensure the process is smooth, efficient and error-free.• Running extensive compliance checks on the live deliveries to help identify & solve for potential risks.• Ensuring up-keep and maintenance of client assets to ensure continuity of businessWho should apply for this role ?• Exceptional verbal and written communication skills with a process-driven mindset• Excellent work ethic, problem-solving and proficient time management skills• Ability to adhere to deadlines in a fast-paced environment• Strong analytical abilities• Have a passion for learning and work effectively both autonomously and within a teamenvironment• Be a clear communicator- providing clear correspondence and ensuring expectations and detailsare understood by all

Hi! We're Charcoal.The world is filled with primitive, dull products that don’t add much value to our lives. A desk is just a surface to hold things up or an article of clothing is just a surface on our skin. We're changing that by leveraging great design and engineering to unlock the potential of these everyday products that have remained stagnant for centuries.Check out our products here - latest product: SummaryAbout the Role: We’re hiring a Business Operations (Biz Ops) professional to help streamline and scale how our company runs. You’ll work closely with leadership to build and manage the core systems that power everything from procurement and inventory to logistics and order fulfilment. This is a high-impact role where you’ll handle both strategy and execution, making the business more efficient and ready for growth in new markets.Key Responsibilities: Create and maintain project documentation to ensure clear communication across teams.Manage and track inventory in collaboration with supply chain and warehouse partners.Track all team tasks and operational projects using JIRA .Lead and support ERP implementation for seamless data management and process automation.Build and automate the procurement process , working directly with vendors and manufacturers.Draft, maintain, and enforce Standard Operating Procedures (SOPs) to standardize workflows.Manage order fulfilment , ensuring fast, accurate, and cost-effective delivery to customers.Set up and optimize logistics and distribution channels in new countries , including documentation and compliance.Handle HSN code classification , import/export documentation , and tracking import duties to ensure smooth cross-border operations.Support legal, compliance, and IP-related tasks , working with external consultants as needed.Monitor and report key business metrics to leadership, improving processes and identifying cost-saving opportunities.Execute special projects and time-sensitive initiatives that are critical to business growth.Required Skills & Experience: 1–2 years of experience in Biz Ops, operations management, supply chain, consulting, or related roles.Strong knowledge of procurement, logistics, inventory management , and order fulfilment .Familiarity with HSN codes , import/export duties , and cross-border logistics .Exposure to ERP systems , JIRA , and process automation tools .Excellent organizational and communication skills, especially in documentation and SOP creation.Strong analytical ability with comfort in Google Sheets / Excel .High ownership mentality with a track record of solving problems independently.Nice to Have: Experience in consumer products, hardware, or lifestyle brands .Exposure to legal, compliance, or IP workflows .Prior work with startup or fast-growth companies , ideally in international operations.Who You Are: A systems builder who loves improving operations and removing inefficiencies.Action-oriented and proactive, with a bias for execution over perfection.Comfortable managing complex, cross-functional projects .Someone who believes operations are the engine of company growth , not just backend support.

About the RoleThe Business Operations Associate will be responsible for coordinating various aspects of video recording sessions, ensuring smooth communication between teams, and managing logistics and quality control.ResponsibilitiesSession Coordination:Coordinate with speakers, editors, and POCs for scheduled recordings.Ensure session flow and timelines are followed as per the shoot plan.Documentation & Tracking:Maintain detailed tracking sheets for video recordings, edits, and reviews.Update status of each session: Recorded, Editing, QC, Final Link, etc.Communication Bridge:Act as a communication bridge between the studio team, the content team, and the stakeholders.Collect edit points and feedback from POCs/speakers, and ensure proper updates are made to the editors.Logistics Support:Assist in arranging studio equipment, confirming speaker availability, and organizing session resources.Need to travel to multiple locations to set up studios in the speaker locations.Track petty cash usage, raise requests for purchases, and travel bookings (if needed).Quality & Review Management:Ensure every video has been reviewed, edited, and uploaded properly.Help schedule review calls and gather final approvals before upload.Daily Reporting:Submit daily updates on studio activities, including sessions recorded, pending, edited, and reviewed.Share updates with team leads and relevant stakeholders through sheets or dashboards.Backup & Uploads:Ensure video files are backed up properly in Google Drive/AWS and linked to the master tracking sheet.Support with AWS S3 link uploads and thumbnail confirmation.